Terms

Terms And Conditions

This policy applies to all of HEROXIDE’s platforms (the “Site” or “Web Site” or “Mobile Application” or “App” or “Us” or “We” or “All the Social Media Platforms”) that are operated, promoted, or managed by HEROXIDE. This policy is intended to comply with general regulations governing the protection of user information and bank details supplied in order to obtain services from HEROXIDE.

This regulates the processing of information about you and gives us various rights over your personal data. No images, data, or anything uploaded to the website may be used without the consent of the authorized personnel of the brand.

The Web Site contains links to other websites over which we have no control. HEROXIDE is not liable for the privacy policies or practices of other such websites to which you choose to link from HEROXIDE.com We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.

Privacy Policy

This Privacy Policy is for all users of HEROXIDE.com, dedicated to respecting and protecting their privacy. All personal information provided, such as phone numbers, home addresses, and email addresses, will be used solely to support user relationships with the site. HEROXIDE aims to develop innovative methods to serve users better and this policy is designed to operate efficiently while keeping privacy in mind. By registering or using HEROXIDE platforms, users explicitly accept the collection, use, and transfer of their personal information in the manner described in the Terms and Conditions and Privacy Policy. If users do not accept these terms and conditions, use of HEROXIDE services to be avoided. The company also reserves the right to take legal action against users for fraudulent activities, such as multiple usage and abuse of coupon codes or wrong claims for orders. Children under the age of eighteen are not intended users of this website. We don’t intentionally gather personally identifying information from anybody younger than eighteen. We don’t explicitly gather data about kids without the permission or oversight of parents. We invite you to be involved in your child’s HEROXIDE journey.

User’s Consent

By utilizing or accessing HEROXIDE platforms, you hereby grant your explicit permission to the following terms and conditions and our privacy policy, as well as to HEROXIDE’s processing of your personal information for the purposes specified in these documents, subject to local laws.

In order to create individualized profiles, notify users of website updates, and provide critical security updates, HEROXIDE platforms gather personal information from users, such as contact data, email addresses, and bank account information. They may also notify users about other services offered by HEROXIDE or its affiliates, request feedback, and engage user service for any issues. We may conduct surveys, make promotions, advertise and provide the results thereof such as success stories etc; and may provide information about you and your experience to further promote our websites etc. Additionally, users can connect with friends, contacts, and future clients by directing them to their profile. It’s also feasible to share information and experiences with contacts. Search engines may access public information, detect and prevent illegal activities, and provide information for networking and posting on social media platforms. Internal reports about platform usage may also be generated. These practices are subject to local laws and are subject to the terms and conditions of HEROXIDE.

HEROXIDE uses personal information provided by users to create its own database and network, potentially allowing third parties to view/use it for marketing purposes. The platform uses certain hashtags to provide users with promotional content. When users upload pictures using these hashtags, HEROXIDE platforms link them to the platform, allowing them to use the pictures for marketing purposes. Profile information may also be shared with other community members or service providers.

You acknowledge that by providing your personal information, you have consented to your information being used as described herein. HEROXIDE will take measures to protect it from unauthorized access or inappropriate use. However, has no control over third-party websites and is not responsible for any misuse or liability. Users are aware of potential misuse and risk involved when linking with third-party websites.

HEROXIDE may send users various forms of information, alerts, SMS messages, WhatsApp, RCS, calls, commercial communications, and other services to the provided telephone numbers. Users agree not to hold ASBL or its third-party service providers liable or file complaints under the Telecom Commercial Communications User Preference (TRAI) Regulations, 2010, or any other applicable regulations.

This consent will be automatically gets renewed every month. If you wish to discontinue this service, kindly contact us before the due date on:

Whatsapp : +91 820 855 0820
Instagram: @Heroxide.Official
E-Mail Us On: support@heroxide.com

Security

HEROXIDE is committed to maintaining the confidentiality of its users’ login credentials and implementing security measures to protect their personal information from accidental loss and unauthorized access. However, due to the open nature of the internet and wireless communications, HEROXIDE cannot guarantee complete protection from unauthorized access. Users must acknowledge and assume this risk when using HEROXIDE services. The company has made reasonable efforts to safeguard the information collected through physical, electronic, and managerial procedures. Compliance with the Information Technology Act, 2000 and related rules is a priority, but users are responsible for not providing sensitive data they would not want to make public. Accounts may be monitored by users and service providers across the website. HEROXIDE also uses cookies to administer its platforms and provide a personalized experience.

Cookies

Cookies are information placed on a user’s device by a service provider to enhance communication and interaction. HEROXIDE may use cookies, web beacons, tags, etc. to customize the user experience, make app usage more convenient, or enhance its services. Third-party service providers may also place cookies on user devices in connection with their services, such as analytics providers. Users can control the placement of cookies on certain devices or flush them from their browser.

Cookies are device and browser-specific, so if a user changes their environment, HEROXIDE may reinstall a cookie. Session ID cookies enable certain website features, better understand user interactions, and monitor aggregate usage and web traffic routing. Session cookies are deleted when users log off from the website and close their browser. Third-party advertisers may also place or read cookies on users’ devices.

Browsers can instruct their browser to stop accepting cookies or prompt them before accepting a cookie from the website they visit. If users do not accept cookies, they may not be able to use all portions of the website or Services.

HEROXIDE may also use tracking technologies to record information such as internet domain and host names, IP addresses, browser software and operating system types, click stream patterns, dates and times, and location from which the website is accessed. These use of cookies and other tracking technologies allows HEROXIDE to improve the website and user experience. Additionally, HEROXIDE may analyse non-personal information for trends and statistics.

Updates To This Privacy Policy

HEROXIDE, reserves the right, at its sole discretion, to add, edit, remove, or change any part of this privacy statement at any time. HEROXIDE will, however, at any time in the future, notify users about such changes here and give them the option to opt out of any future changes if it intends to use location-based data or personal information in a way that materially deviates from this Privacy Policy, such as sharing it with additional third parties. Users, continuing to use our services, following the posting of any changes to this Privacy Policy means User’s acceptance to such changes.

Information We Collect And Data Retention

HEROXIDE is committed to respecting your online privacy and data, and we understand the importance of appropriate protection and management of any personally identifiable information you share with us. We collect both private and publicly available information from users, including their full name, age, mobile number, permanent address, current location, email address, bank details, and any other required information for registering and creating an account and availing HEROXIDE’s services.

Publicly available information includes name (as registered) and contact information including email address, phone number, and residential address. HEROXIDE does not request any information provided by the user; however, if the information is required by any Central/State Authority for any purpose, information shall be shared by HEROXIDE without seeking Users prior permission.

HEROXIDE may send service-related emails to users, such as account verification, changes/updates to features of the Service, technical and security notices. We collect general types of information about users when they visit our website: personal information, demographic information, behavioural information, and indirect information. Demographic information refers to selected population characteristics, such as ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, etc.

Behavioural information includes how users use our website, the areas of our site that they visit, what services they access, geo-location, browser and operating system type, domain names, access times, and referring Web Site addresses. This information is necessary for analysing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

Indirect information is collected when users use certain third-party services on our website and is considered necessary for that purpose. Financial information is collected solely for the purpose of making payment to the service providers for the services availed by the user. We do not collect sensitive personal information like physical and mental health conditions or medical records and history, biometric information, or other confidential or sensitive by its nature.

We do not store information of users like the password of their email account or bank details. If users choose to login with Facebook/Google or similar sites, we import the information they choose to share with us by installing the application or logging into that platform or Web Site.

HEROXIDE may also ask for feedback after the services they avail in an effort to deliver the best possible experience in the future. We might communicate with users regularly with tips, advice, and survey information on using the Website to improve our services. However, if users do not want their information to be processed as described by this policy, they may not be able to use the relevant services, and their account will be deleted.

HEROXIDE holds the discretionary right to delete data after the period of 60 days from the date of deletion of their account. Thereafter, HEROXIDE may either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity.

Non-Personal Information That Heroxide Collects

HEROXIDE collects non-personal information from users for its services, including IP host addresses, device-specific identifiers, computer configurations, no. of times page has been viewed, and usage habits. However, HEROXIDE may unintentionally collect or receive personal information mixed with non-personal data. Although HEROXIDE makes reasonable efforts to prevent such incidental data collection, the possibility still exists. If HEROXIDE inadvertently collects personal information, it will not intentionally use it for any purpose and HEROXIDE is not responsible for such unintentional collection. HEROXIDE may aggregate demographic information from users, such as the number of users in a particular state, without identifying any individual.

Information And Data Used

The information collected from users can be used to enhance the website and provide a positive user experience. This information helps us respond to user queries more effectively. The email address provided may be used to send updates on your account, HEROXIDE news, and related product or service information. Legal purposes may also involve sharing your information to investigate, prevent, or take action regarding illegal activities or compliance with legal processes. This may involve sharing your information with law enforcement, government agencies, courts, or other organizations to comply with legal requests. Additionally, HEROXIDE may share your information with other companies and organizations to protect the rights, property, or safety of its users, employees, or the public. This may involve exchanging information with other companies and organizations for fraud protection and credit risk reduction. The company’s commitment to protecting its users’ and other individuals’ rights is evident in its use of this information.

Information Sharing And Third-Party Disclosures

HEROXIDE uses personal, demographic, collective, and technical information on its website for various purposes, including operating and improving the site, fostering a positive user experience, and delivering products and services. If consent is given, HEROXIDE may use this information to inform users of other services, affiliated companies, and receive feedback on current or potential services. Additional communications and information on new services may also be provided.

HEROXIDE is committed to protecting your privacy but does not promise that your personal information or private communications will always remain private. It may be shared with third parties as needed. Users assume all responsibility and risk for their use of the platforms, the internet, and their conduct on and off the websites.

HEROXIDE may share information with third parties who help deliver services to users, as well as companies and individuals they employ to perform functions on their behalf. Sharing information is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to physical safety, violations of HEROXIDE Terms of Use, or as required by law.

HEROXIDE may transfer information about users if is acquired by or merged with another company, with notification before transferring or disclosing personal information. HEROXIDE is not responsible for the privacy practices or content of third-party services and is not liable for any acts contrary to the Terms of Use or Laws.

Access To Personal Information, Opt-Out Process And Heroxide Terms Of Service

The user can access their personal information by visiting the website or app and can contact the relevant user support for assistance. User can also inquire about privacy settings by contacting the relevant user support. HEROXIDE retains all information collected about users indefinitely to make their website more efficient and relevant. Users can delete their account from the online database at any time, removing their personal details and bank account information. Users can unsubscribe from HEROXIDE advertisement/marketing messages by sending a request to the company, which will process the request within a reasonable time. However, HEROXIDE is not responsible for removing users’ personal information from third-party lists, and users should contact such third parties directly. The use of the HEROXIDE Service is governed by the Terms of Service, which include this Privacy Policy.

Contact

For questions or concerns relating to privacy, feel free to contact us at

– Whatsapp : +91 820 855 0820
– Instagram: @Heroxide.Official
– E-Mail Us On: support@heroxide.com

Our team is ready to assist you within operating hours: Monday to Saturday, 10:00 AM – 7:00 PM.

Disclaimer

The website heroxide.com reserves the right to change its Terms and Privacy Policy at any time without prior notice. Your continued use of the website signifies your acceptance of any amendments to these terms. If you disagree with any of the terms or any subsequent changes, you may terminate your use immediately.

HEROXIDE follows generally accepted Standards to protect personal information submitted to them, including using services from third-party service providers. However, they cannot guarantee absolute security and usage in a manner inconsistent with this policy. They assume no liability for the disclosure of personal information due to errors in transmission, unauthorised third-party access, or other causes beyond their control. The responsibility of protecting categorized/personal information details depends on the user and they shall not take liability in case of any breach thereupon.

HEROXIDE recommends protecting personal information by never providing credit card, debit, or other bank account details to anyone. They provide maximum care to ensure that all or any data/information regarding electronic money transfer remains secure. For online transactions involving payments, users are directed to a secured payment gateway. Financial data such as credit card numbers, passwords, and pins should not be stored or kept for personal use.

HEROXIDE is not responsible for any loss or damage sustained by reason of any disclosure of personal information concerning the user’s account or information related to online transactions using credit cards/debit cards and verification processes and procedures. Users play an important role in keeping their personal information secure and should not share their username, password, or other security information with anyone.